Xiaomi MIUI Official Forum

MIUI Beta Team - Global

Rank: 6Rank: 6

Credits
1625
Device
Redmi Note 3
MIUI Version
7.9.7
Online time
55 Hours
Send PM

Mi Bluetooth SpeakerYeelight Bedside LampXiaomi 7th AnniversaryMarshmallowI Love MIUIMIUI 7Fantastic!Awesome!MIUI 8Mi TV1700K Forum Members1400K Forum MembersMid-Autumn FestivalMIUI 300 WeeksXiaomi 6th AnniversaryMIUI Fan from IndiaMIUI Forum AppMIUI 20171 Million Forum App InstallsHappy New YearHappy Valentine's Day1900K Forum MembersThanksgiving Day3 Million Forum App InstallsI Love 2016Fan Of MIUI IndiaGamer Mi BunnyMiPopMi Lover MedalDie-hard MIUI FanAndroid GuruPioneer of MIUI English Forum Mi Story TellerAndroid ElfYouth PledgeTechnology GuruForum Contest Lover

[Customer Service] Redmi 3s prime in service centre since 26th July & still no response

[ Promote]
100 3 |
21:02, Aug-13-2017 | From PC
|
|
Go to reply no.
This post was edited by Pbhajanka at 18:41, Aug-13-2017

I have submitted my phone on 26th July (in warranty) in Dharms mobiles authorised service centre in Tinsukia, Assam, due to touch screen problem and ultimately phone become dead. On 27th July got this message: Dear Mi customer, your device with Service Request Number WXIN1707260004936 is now ready to be picked up. Please collect the device from Service Center during our working hours. Thank you. But when I reached the service centre and asked for the phone, they say we dont know the status till now. They say to get the status contact call centre and no one tells me the status in call centre also. They said you will get the phone in 1 week but now its almost 20 days and no status till now. I was planning to buy Redmi Note 4 but after this type of after sales support, i dont think i will buy anymore Xiaomi phones.
WhatsApp Image 2017-08-11 at 10.48.21 PM.jpeg
WhatsApp Image 2017-08-11 at 10.48.24 PM.jpeg
WhatsApp Image 2017-08-11 at 10.48.30 PM.jpeg
Favorite Share

Moderator

⚡⚡⚡⚡⚡⚡

Rank: 7Rank: 7Rank: 7

Credits
28028
Device
Redmi Note 3
MIUI Version
7.10.19
Online time
2643 Hours
Send PM

Mi  BunnyMi TV 70Unlock MedalMi HomeMi Band 2Mi Power StripMi Power Bank 10000MAH Magic CubeMi Bluetooth SpeakerMi HeadphonesMijia Story TellerXiaomi 7th AnniversaryFantastic!MIUI 8I Love MIUIMarshmallowAwesome!MIUI Devices ContestMIUI Happy MedalMIUI Lucky FridaySurge S13 Million Forum Members500K Forum MembersRooster Year of 201710 Million Forum PostsMIUI 2017MIUI Fan from IndiaHappy Valentine's DayRocket to FutureSuper ThursdaySingapore Merlion MedalSuper FridayMIUI World TourFan Of MIUI RussiaXiaomi 5th Anniversary90000 Forum MembersMerry ChristmasMIUI Philippines Fan MeetupMIUI Weekly PollMIUI 100 Million UsersMi Live Medal300K Forum MembersMIUI 9MIUI 7th AnniversaryFan Of MIUI IndiaI Love 2016Happy Holi MedalMIUI Forum AppFan Of MIUI PolandMiPopI Love Mi BunnyAlpaca Mi Bunny MIUI Device TeamForum Contest LoverStar Of TechnologyTechnology GuruDebate MasterMIUI KingInbox ZeroHumor MasterAndroid GuruScroll Of WisdomMIUI Medals CollectorMost Active MIUIerMIUI FollowerMIUI Android 4.4 KitKatIndia Independence DayUpdates LoverIndonesia Independence Day25 Million StrongPioneer of MIUI English Forum Mi TalentMaster Of TechnologyAndroid ElfMIUI Device ExpertMi Lover MedalYouth PledgeRingtone Star MIUI ExpertDie-hard MIUI Fan

21:09, Aug-13-2017 | From PC
|
Hello,

For all service centre related issue,you will have to contact Mi india at their Facebook page or at Mi Community- c.mi.com ,they will assist you accordingly..

Platinum Member

Rank: 4

Credits
3069
Device
0
MIUI Version
V8.5.3.0.MALMIED
Online time
153 Hours
Send PM

I Love MIUIMIUI Devices Contest4 Million Forum MembersFan Of MIUI IndiaMIUI 9Mi Lover MedalDie-hard MIUI FanScroll Of WisdomPioneer of MIUI English Forum MIUI Follower25 Million Strong

22:02, Aug-13-2017 | From Redmi 3S
|
Bro my friend has Rn 4, her phone was sudden switched off. she went 3 tines service centre but not solved issue, she told me.  I made a thread on mi community also online chat support with customer. Next day Mi team call her n called 4th time at service centres 2 days back and changed mainboard of phone without extra cost. Now phone is working fine. Its my exp. U should also complaint at customer care.

Moderator

Rank: 7Rank: 7Rank: 7

Credits
40407
Device
Redmi Note 4 Qualcomm
MIUI Version
7.9.27
Online time
635 Hours
Send PM

Mi Plastic In-ear PhonesMi Yi CameraMi VR HeadsetMi KeyMijia Electric ScooterXiaomi 6 LaunchMi Power Bank 10000MAH Mi MIXMi VRMagic CubeMijia Story TellerUnlock MedalMi HomeMi TV 70Mi BandMi WiFiMi Selfie StickMijia Mi Bunny RobotYi Action CameraMijia VR Play 2Mi Band 2Ninebot MiniMi Bluetooth Canon SpeakerMi HeadphonesMi Air PurifierMi Bluetooth SpeakerMi Power StripMijia Qi CycleMi  BunnyXiaomi 7th AnniversaryMIUI 8MIUI 2016MIUI Devices ContestMarshmallowAwesome!Fantastic!MIUI 7I Love MIUIFlashholicMi 4iRedmi Note 4Mi 5Redmi NoteMi TVMi 4SMi Max Redmi ProRedmi 3SMi NoteMi Note ProRedmi Note 3Redmi 3Mi 4cRedmi Note 2Redmi 2Mi Pad 2Mi Pad 2 Win 10 EditionRedmi Note 4X4 Million Forum MembersRedmi 4/Prime/4AMIUI Marathon Medal1800K Forum MembersMIUI World TourFan Of MIUI PolandMIUI Fan From Brazil1900K Forum MembersFan Of MIUI RussiaMIUI 300 Weeks1500K Forum MembersPokemon Master MedalMIUI Fan From MyanmarMIUI 6th AnniversaryMi Live MedalMIUI Weekly PollOlympics MedalMIUI Forum App1700K Forum MembersMIUI Fan From IndonesiaFan Of MIUI BangladeshThanksgiving DayDiwali Happy New YearMerry Christmas90000 Forum MembersHilal Ramadan Xiaomi 6th AnniversaryHappy DiwaliMid-Autumn FestivalI Love 20162100K Forum Members1400K Forum MembersFan Of MIUI IndiaMIUI Fan from MalaysiaSingapore BirthdayMIUI Fan from IndiaMIUI Fan From Singapore1 Million Forum App InstallsMIUI Fan From VietnamSuper FridaySuper TuesdayMIUI Lucky FridaySingapore Merlion MedalMIUI Font LoverSurge S1Super WednesdayWomen's Day MedalRocket to FutureSuper MondayMIUI Drawing TalentMIUI 9MIUI 7th AnniversaryMIUI Fan From PhilippinesMIUI Fan from TurkeyMIUI Philippines Fan MeetupMIUI 2017Rooster Year of 2017UEFA EURO MedalSuper Thursday3500K Forum Members100k Forum MembersMIUI Happy MedalMIUI Fan From NepalHappy Valentine's Day300K Forum MembersXiaomi 5th AnniversarySuper Sunday5 Million Forum App InstallsPuzzle MasterSuper SaturdayHappy Holi MedalMiPopGamer Mi BunnyAlpaca Mi Bunny Summer Mi BunnyI Love Mi BunnyMIUI News TeamMIUI ReviewMIUI FB FollowerMi Lover MedalDie-hard MIUI FanScroll Of WisdomRingtone Star Star MIUI News Team MemberMaster Of TechnologyStar Of TechnologyUpdates LoverMIUI Ice Bucket ChallengeMi Bunny Game Master 25 Million StrongIndonesia Independence DayMost Active MIUIerTheme TalentMIUI SuperstarPioneer of MIUI English Forum Technology GuruApp StarForum Contest LoverInbox ZeroYouth PledgeMIUI Twitter FollowerRingtone ExpertMi TalentAndroid ElfDebate MasterHumor MasterMIUI ExpertMIUI KingApp TalentMIUI Medals CollectorAndroid GuruMIUI FollowerMi Story Teller

10:22, Aug-14-2017 | From PC
|
Hi
For service related issues please contact Mi Official at Fcebook official page or contact them through there Official Twitter handle.
Thanks

Credits Management

Quick Reply Top Return to the list