MIUI Beta Team - Global

Rank: 6Rank: 6

Credits
1638
Device
Redmi Note 3
MIUI Version
7.11.6
Online time
55 Hours
Send PM

Mi Bluetooth SpeakerYeelight Bedside LampXiaomi 7th AnniversaryMarshmallowI Love MIUIMIUI 7Fantastic!Awesome!MIUI 8Mi TV1700K Forum Members1400K Forum MembersMid-Autumn FestivalMIUI 300 WeeksXiaomi 6th AnniversaryMIUI Fan from IndiaMIUI Forum AppMIUI 20171 Million Forum App InstallsHappy New YearHappy Valentine's Day1900K Forum MembersThanksgiving Day3 Million Forum App InstallsI Love 2016Fan Of MIUI IndiaGamer Mi BunnyMiPopMi Lover MedalDie-hard MIUI FanAndroid GuruPioneer of MIUI English Forum Mi Story TellerAndroid ElfYouth PledgeTechnology GuruForum Contest Lover

[Customer Service] Redmi 3s prime in service centre since 26th July & still no response

[ Promote]
112 3 |
21:02, Aug-13-2017 | From PC
|
|
Go to reply no.
This post was edited by Pbhajanka at 18:41, Aug-13-2017

I have submitted my phone on 26th July (in warranty) in Dharms mobiles authorised service centre in Tinsukia, Assam, due to touch screen problem and ultimately phone become dead. On 27th July got this message: Dear Mi customer, your device with Service Request Number WXIN1707260004936 is now ready to be picked up. Please collect the device from Service Center during our working hours. Thank you. But when I reached the service centre and asked for the phone, they say we dont know the status till now. They say to get the status contact call centre and no one tells me the status in call centre also. They said you will get the phone in 1 week but now its almost 20 days and no status till now. I was planning to buy Redmi Note 4 but after this type of after sales support, i dont think i will buy anymore Xiaomi phones.
WhatsApp Image 2017-08-11 at 10.48.21 PM.jpeg
WhatsApp Image 2017-08-11 at 10.48.24 PM.jpeg
WhatsApp Image 2017-08-11 at 10.48.30 PM.jpeg
Favorite Share

Moderator

⚡⚡⚡⚡⚡⚡

Rank: 7Rank: 7Rank: 7

Credits
31616
Device
Redmi Note 3
MIUI Version
7.11.23
Online time
3253 Hours
Send PM

Magic CubeMi TV 70Mi Power Bank 10000MAH Mi  BunnyMi Bluetooth SpeakerMi Band 2Mijia Story TellerMi HomeMi BoxMi Power StripUnlock MedalMi HeadphonesXiaomi 7th AnniversaryMIUI 8MIUI Devices ContestI Love MIUIFantastic!Awesome!MarshmallowSingapore Merlion MedalSurge S110 Million Forum PostsFan Of MIUI PolandSuper ThursdaySuper FridayMIUI Weekly PollRocket to FutureFan Of MIUI IndiaFan Of MIUI RussiaRooster Year of 2017Merry ChristmasMIUI Lucky FridayMIUI 2017MIUI Fan from IndiaHappy Valentine's DayMIUI World TourMi Live MedalI Love 20163 Million Forum MembersMIUI 7th AnniversaryXiaomi 5th AnniversaryMIUI 100 Million Users500K Forum MembersMIUI Philippines Fan MeetupMIUI 990000 Forum Members300K Forum MembersFan Of MIUI GreeceHappy Holi MedalMIUI 50 Million UsersCamera Filter Guru MedalMIUI Forum AppMIUI Happy MedalI Love Mi BunnyAlpaca Mi Bunny MiPopMIUI Device TeamMIUI Halloween 2017OTA FeedbackUpdates LoverMIUI KingForum Contest LoverHumor MasterStar Of TechnologyRingtone Star Mi Lover MedalMIUI ExpertInbox ZeroTheme TalentTechnology GuruDebate MasterIndonesia Independence Day25 Million StrongYouth PledgePioneer of MIUI English Forum MIUI FollowerMost Active MIUIerMIUI Device ExpertAndroid ElfMIUI Android 4.4 KitKatMaster Of TechnologyMi TalentAndroid GuruDie-hard MIUI FanIndia Independence DayScroll Of WisdomMIUI Medals Collector

21:09, Aug-13-2017 | From PC
|
Hello,

For all service centre related issue,you will have to contact Mi india at their Facebook page or at Mi Community- c.mi.com ,they will assist you accordingly..

Platinum Member

Rank: 4

Credits
3285
Device
0
MIUI Version
V8.5.3.0.MALMIED
Online time
153 Hours
Send PM

I Love MIUIMIUI Devices Contest4 Million Forum MembersFan Of MIUI IndiaMIUI 9Mi Lover MedalDie-hard MIUI FanScroll Of WisdomPioneer of MIUI English Forum MIUI Follower25 Million Strong

22:02, Aug-13-2017 | From Redmi 3S
|
Bro my friend has Rn 4, her phone was sudden switched off. she went 3 tines service centre but not solved issue, she told me.  I made a thread on mi community also online chat support with customer. Next day Mi team call her n called 4th time at service centres 2 days back and changed mainboard of phone without extra cost. Now phone is working fine. Its my exp. U should also complaint at customer care.

Moderator

Rank: 7Rank: 7Rank: 7

Credits
49193
Device
Redmi Note 4 Qualcomm
MIUI Version
7.11.16
Online time
728 Hours
Send PM

Mijia Story TellerMijia Mi Bunny RobotMi VRMijia VR Play 2Yi Action CameraMi VR HeadsetNinebot MiniXiaomi 6 LaunchMijia Electric ScooterMagic CubeMi TV 70Mi Selfie StickMi KeyMi HomeMi Plastic In-ear PhonesUnlock MedalMi WiFiMi MIXMi ScaleMi Power StripMi Air PurifierMi HeadphonesMi Bluetooth SpeakerMijia Qi CycleMi Yi CameraMi BandMi Bluetooth Canon SpeakerMi Power Bank 10000MAH Mi Band 2Mi  BunnyXiaomi 7th AnniversaryMIUI 8Awesome!MarshmallowMIUI Devices ContestFantastic!I Love MIUIFlashholicMIUI 2016MIUI 7Mi Pad 2Mi 4iMi 5Mi Pad 2 Win 10 EditionMi Max Redmi Note 2Redmi NoteMi TV4 Million Forum MembersRedmi Note 4Redmi 4/Prime/4ARedmi ProMi NoteRedmi 3SMi 4cRedmi Note 3Redmi 2Mi Note ProRedmi Note 4XMi 4SRedmi 31500K Forum MembersUEFA EURO MedalMIUI Fan From Vietnam1400K Forum MembersMIUI Fan From MyanmarPokemon Master MedalMIUI 6th Anniversary1900K Forum MembersMIUI Fan from IndiaSingapore BirthdayMIUI Fan From SingaporeMIUI Fan from MalaysiaI Love 2016Fan Of MIUI IndiaMid-Autumn FestivalHappy DiwaliMerry ChristmasXiaomi 6th AnniversaryHappy New YearFan Of MIUI BangladeshDiwali Thanksgiving Day2100K Forum MembersMIUI Fan From Indonesia1800K Forum MembersMIUI Marathon Medal1700K Forum MembersMIUI 300 WeeksMIUI Forum AppOlympics MedalMIUI World TourFan Of MIUI RussiaMIUI Weekly Poll1 Million Forum App InstallsMIUI Fan From BrazilFan Of MIUI PolandMIUI Fan From NepalMi Live MedalMIUI 2017300K Forum Members3500K Forum MembersPuzzle MasterSuper SundaySuper SaturdayMIUI Happy Medal5 Million Forum App InstallsHappy Holi Medal90000 Forum MembersHilal Ramadan MIUI 7th AnniversaryMIUI Fan From PhilippinesCamera Filter Guru MedalMIUI 9MIUI Philippines Fan MeetupXiaomi 5th Anniversary100k Forum MembersMIUI Font LoverSuper ThursdaySurge S1MIUI Drawing TalentHappy Valentine's DayMIUI Fan from TurkeyRooster Year of 2017Fan Of MIUI GreeceRocket to FutureSuper MondaySingapore Merlion MedalMIUI Lucky FridaySuper WednesdaySuper FridayWomen's Day MedalSuper TuesdayI Love Mi BunnyAlpaca Mi Bunny Gamer Mi BunnyMiPopSummer Mi BunnyMIUI News TeamMIUI ReviewForum Contest LoverUpdates LoverMIUI Ice Bucket ChallengeMIUI SuperstarScroll Of WisdomDie-hard MIUI FanStar MIUI News Team MemberRingtone Star Mi Lover MedalPioneer of MIUI English Forum Theme TalentRingtone ExpertMIUI Halloween 2017Mr. DependableIndonesia Independence Day25 Million StrongMost Active MIUIerMi Bunny Game Master Star Of TechnologyMaster Of TechnologyInbox ZeroYouth PledgeDebate MasterMIUI Twitter FollowerMIUI FB FollowerMi TalentAndroid ElfHumor MasterAndroid GuruMIUI KingApp StarTechnology GuruMIUI ExpertApp TalentMIUI FollowerMIUI Medals CollectorMi Story Teller

10:22, Aug-14-2017 | From PC
|
Hi
For service related issues please contact Mi Official at Fcebook official page or contact them through there Official Twitter handle.
Thanks

Credits Management

Quick Reply Top Return to the list