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[Customer Service] Can't download play store

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21:24, Jan-27-2019 | Via mobile
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I dont have a blue icon it Google play and a green one
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22:37, Jan-27-2019 | From PC
Dear User
What's Your current MIUI version?
Are you using Chinese or global ROM?

If you're on Chinese MIUI ROM, Here is the solution:-

Open the Settings app
Tap on 'Additional settings'
Tap on 'Privacy'
Toggle on the button for 'Unknown sources'
Open the Mi App Store
Search for 'Google'
Tap Install next to the top result - a 0.2MB file
Once installed press Open
Tap the large blue circular button on the next screen
The installer will run through the installation of the various services required: the Google Services Framework, Google Account Manager, Google Play Services, Google Calendar Sync, Google Contacts Sync, and finally the Google Play Store. Tap Install for each when prompted
Once the Play Store has been installed tap Open
Enter your Gmail address and password, and agree to the permissions
Google Play is now installed on your device, and you can install apps from here as you would on any other phone, including Gmail, YouTube and Google Drive

MIUI Device Team

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02:04, Jan-29-2019 | From Redmi 4 Prime
Always try to post your query in details with related screenshot. it helps us to find out the problem and give the best solution.

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