Junior Member

Rank: 1

Online time
0 Hours
Send PM

[Customer Service] Order Not Delivered after 25days

[ Promote]
107 1 |
22:03, Nov-05-2018 | From PC
Go to reply no.
This is regarding my order that was placed on 10th (order number 5181010673006631) for Mi LED TV 4 PRO 138.8 cm (55) from Mi.com. as per initial date shown on Mi.com for my order, this order was supposed to be delivered on 15th October. but this order is still not delivered as on Nov4th .
I also raised a complaint regarding this with your customer service and the complaint number is 'WOIN2018101700616' and when I raised this complaint, I was told that someone from your team will reach me in 24 hours but no one reached me on this till today.
I also reached your customer support every day from 16th Oct except on Sundays, no proper response from them also, so I asked your team to cancel my order 19th and return my money. But, they said, they cannot cancel that because the order is already shipped and every time I call them they are asking me to wait for one more day.
I also tried to reach your customer service supervisor a couple of times during this period and in both instances, I was kept on hold for more than 20 mins with no response.
I also tried to reach your delivery partner which is 'DELHIVERY' on  0124 671 9500 and also on their email  contact@delhivery.com (tracking number 1701710761331)but their customer service number is not reachable and no response from them also.
Now I am worried and don't know where to go. please solve my problem.
You can reach me on mobile +91 8978866556 or my mail vamsichenna@gmail.com.

Favorite Share

Supreme Member

Rank: 7Rank: 7Rank: 7

Online time
1071 Hours
Send PM

Mijia Smart PTZ CameraMi BandMi HeadphonesMijia Walkie TalkieMi ScaleMi Power BankMi TV 70Mi BoxMi MIXMi T-ShirtMijia 360° Panoramic CameraMi  BunnyMi Notebook AirMagic CubeNinebot MiniMijia VR Play 2Mi Bluetooth SpeakerMi VRYi Action CameraUnlock MedalMijia Story TellerXiaomi 6 LaunchMijia Electric ScooterMijia Smart ShoesMi Band 2Mi HomeMi Bluetooth HeadsetMi WiFi RouterMi Kids WatchXiaomi 7th AnniversaryMIUI Devices ContestAnTuTuMIUI 8MarshmallowI Love MIUIFlashholicFantastic!Awesome!Redmi 2Redmi 4XXiaomi Mi 6Mi 4iMi TVMi Max Redmi Note 4Mi Max 2Mi Pad 3Redmi 4/Prime/4AMi 5X4 Million Forum MembersMi 5Xiaomi Mi 4Redmi 3SMi Pad 2Redmi Note 4XRedmi Note 3Redmi ProMIUI Weekly PollMIUI Happy MedalSuper Friday3500K Forum MembersSurge S1MIUI Lucky FridayRooster Year of 2017Super ThursdayPuzzle MasterFan Of MIUI Australia300K Forum Members5 Million Forum App InstallsSuper SaturdayRingolicious MedalHappy Holi Medal90000 Forum MembersMIUI Font LoverMIUI 2017Rocket to FutureMIUI Forum AppSuper SundayWomen's Day MedalSuper TuesdayMIUI Fan From IndonesiaMIUI World Tour10 Million Forum PostsFan Of MIUI RussiaSuper MondaySuper Wednesday500K Forum MembersHilal Ramadan Happy DiwaliMIUI PAtaturk MourningFan Of MIUI IndiaXiaomi 6th AnniversaryMIUI Fan from Turkey1st AnniversaryMIUI Fan From PhilippinesFan Of MIUI GreeceMIUI 50 Million UsersMIUI 20 Million UsersMid-Autumn FestivalHappy Valentine's DayMIUI SHappy New YearFan Of MIUI SpainMerry ChristmasMIUI Marathon MedalMIUI 7th AnniversaryDiwali MIUI Philippines Fan MeetupXiaomi 5th Anniversary2 Million Forum MembersHappy Singles' DayMIUI 9100k Forum MembersFan Of MIUI BangladeshMIUI 100 Million UsersGamer Mi BunnySummer Mi BunnyI Love Mi BunnyMiPopAlpaca Mi Bunny MIUI ReviewDual CameraHumor MasterMIUI 10MIUI Weekend GiveawayMIUI Halloween 2018MIUI Quick DiscussionDiscuss HereRedmi Quiz MasterMi DropXiaomi 8th AnniversaryOreoBlack SharkSurpriseAndroid Guru9 Million Forum MembersApp StarMIUI FB Follower10 Million Forum MembersMIUI Weekly Devices Quiz5 Million Forum MembersRedmi Note 5/ProQuick SurveyMIUI 8th Anniversary8 Million Forum MembersMost Popular Forum UserMr. DependableMIUI SuperstarMIUI G+ FollowerRedmi Note 5A/PrimeMIUI Halloween 2017Ringtone ExpertMi Bunny Game Master India Independence Day25 Million StrongIndonesia Independence DayRedmi Y1/LiteMIUI Twitter Follower7 Million Forum MembersRedmi 5/PlusMi A1Redmi 5AStar Wars6 Million Forum Members2017 Annual AwardsMi 5XMi MIX 2Youth PledgeMIUI Android 4.4 KitKatDie-hard MIUI FanScroll Of WisdomAndroid ElfMi Lover MedalStar Of TechnologyMi TalentRingtone Star Forum Contest LoverMIUI ExpertDebate MasterMaster Of TechnologyMi Story TellerMIUI KingPioneer of MIUI English Forum MIUI FollowerTheme TalentMost Active MIUIerMIUI Medals CollectorUpdates LoverOTA FeedbackTechnology GuruNougat

22:43, Nov-05-2018 | From APP
Hello,please post your complaint on the official Facebook and Twitter handle of Mi India.They are very much active over there and they will definitely help you out with your problem.


Credits Management

Quick Reply Top Return to the list