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[Tips & Tutorials] [Device Team] X-EGG VOL.3 - All About RoboRock [History|Models|Support]

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02:53, Sep-13-2018 | From PC
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Welcome to volume 3 of X-EGG, Xiaomi - Ecosystem Gadgets Guide.
Today it's all about ROBOROCK, The new champion in Vacuum robotics.
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Since we receive threads with questions and issues on a daily base I want to guide owners and potential buyers in the right direction. In this article I will tell the story of Roborock, it's production line and providing you with useful links to their Official support department and social network channels.

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Roborock: Young, innovative and ready to clean the world.

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Founded:
Beijing Roborock Technology Co., Ltd. (Also named as RockRobo) Was founded in July, 2014.
From day one the company had set course to become a worldwide establishment in cleaning robotics for the household sector. Roborock's vision is to create functional and durable products to make your life much easier.

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Investment Xiaomi:
Only a few months later (September), Xiaomi noticed their presence and made an investment to jumpstart Roborock's innovative ideas and added them to their Ecosystem as a partner. Keep in mind Roborock isn't a company by Xiaomi.


Expanding:
Beijing Roborock Technology Co., Ltd.  Expanded their settlement with 2 branch offices in Shanghai and Shenzhen besides their Research & Developed Headquarter in Beijing.


Developing:
A supergroup of heavy experienced employees from all types of different backgrounds in many different fields are working continuously on producing and testing their inventions before and after releasing it to the public.
Engineers, designers, scientists, manufacturing experts and others with former careers at big companies such as Huawei, Microsoft and Foxxcon are working together with the believe of : 'Something wonderful is about to happen’


First product:
Exactly, 2 years later from Xiaomi’s investment the company released their very first robotic vacuum.
September 2016 was the date when China became witness of the Mi Robot Vacuum.

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This release was a Instant hit and the Mi Robot Vacuum became a bestselling cleaner in China.
On March 27, 2017, they released their first device in Taiwan and sold 15.000 units in just one month!
That same year they received an IFA Design award for their innovative product.

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Roborock:
Before the release of the Mi Vacuum, Beijing Roborock Technology Co., Ltd registered their brand names RockRobo and Roborock already for their future releases including their beautiful logo.

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It was time to spread their own wings. In September 2017 Roborock's 2nd vacuum was released under their own brand-name: Roborock model S5. It was presented on Xiaomi's crowdfunding site and was closed within 4 hours while being fully funded!

After their enormous success becoming one of the best in their Priceclass, Roborock released a new production line which is meant to serve anyone who can't afford the S5 or live in a smaller environment.

In March 2018, Xiaowa Lite was born
This is the most affordable version with a price tag of only 1099 Yuan (~145 dollar).
The vacuum entered the crowdfunding platform and raised more than 2.000.000 dollars!


Everywhere in the world there are households using a Roborock made vacuum.
At this moment Roborock is planning to establish themselves overseas bringing their products officially on the market.


Models:
Till today there are 3 different models on the market. Let's list them again and talk a bit about it.


Mi Robot Vacuum
Roborock S5
Roborock Xiaowa



Mi Robot Vacuum:
Mi-robot-vacuum-van-Xiaomi2323.gif


Their first release, branded as an official Xiaomi device. This vacuum can work 150 minutes each charge. Creating an interior map with laser technology and is equipped with 12 sensors for guiding the robot through it's environment without bumping against objects or fall down the stairs. It has an recharge & Resume function, going back to it's last location after being recharged. Within the mi home app you are able to see the map and track it's movement.


Roborock S5:
FmRtcnpdR8yO._UX970_TTW__.gif

2nd release, with more functions. This vacuum can also mop the floor. Compared to it's first release Roborock equipped the s5 with a stronger suction, bigger battery, more sensors, higher climbing, removable HEPA filter, Pet (Hair) friendlier and a carpet recognition. From the outside you don't notice much difference but from the inside it is an upgrade on almost all disciplines.


Confusion about model names:
When searching the internet you find this vacuum under many different names which can cause confusion. S5, S50, S501 etc. Technically speaking, there is no difference in functions and performance. S5 is the family name and all numbers after the '5' defines the color and or certified region.

Examples:
S50 = White color
S501= White color FCC region
S502 = White color CE region
S511= Rose Gold color FCC region
S512= Rose Gold color CE region
S551 = Black color FCC region
Etc.


Roborock Xiaowa:
xiaowa.gif

Xiaowa is Roborock's newest line of vacuums. The biggest difference with the earlier release is the fact Xiaowa doesn't come with Smart LDS (laser technology) for mapping the room. Instead it uses a kind of Gyroscope technology for creating a map of your room. This doesn't count for the cheapest version (Lite, C10), as it don't do any mapping at all. Xiaowa is developed from the users 'Point of view'. Affordable & made for smaller environments, like apartments.

There are 3 versions of the Xiaowa:
Xiaowa Lite (C10)
Xiaowa (E25)
Xiaowa plus (E35)

Depending on which model you choose you get more or better options. The lite version, is ofcourse the most basic edition while the plus version is the most upgraded one.

Below I will show you a comparison of all robotic vacuums developed by Roborock. The data is taken from smartrobotreviews.com
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Official Support
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Roborock has got their OWN support department with a group of technicians that can help you with all your questions:

US SUPPORT:

EU SUPPORT

OTHER REGIONS SUPPORT:

Kindly choose the mailing address which fits you best based on the location you live.

Social Media:

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Roborock can be found on Social Media.

They have an official Facebook page & official community (group)


Official Roborock Global page



Official Roborock Community




On FaceBook you can ask questions , Get updates about what they are doing or once or while participate in contest for winning coupons etcetera.

Below a post from their FB regarding a demanding question from many owners:

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"Well that's about it. I want to thank everyone who have read the article and I hope you find the information given useful. X-EGG is all about guiding MIUI’ers to the right direction concerning anything in the Mi Home Ecosystem. Hope to see you back in my next volume.

Special thanks to : @candicesu ,@srsakib ,@marcus_keong , @mitch002
And of course the whole DEVICE TEAM!!



*Images displayed are collected (some photoshopped) from Google's Web Images or official channels from mentioned organizations.


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X-EGG Series list:
Vol.1: How to connect Mi Home with Google Assistant
Vol.2: Lumi United - the Heart of Mi Smart Home
Vol.3: All About RoboRock [History|Models|Support]

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Rated by 12 people   Experience Prestige Reason  

choukawaii + 10 + 5 Awesome!
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1844451919 + 2 Great!
skbddn + 10 + 3 Fantastic!
ollylopes + 5 Awesome!
chgbhat + 4 Awesome!
candicesu + 10 Awesome!
Robo-Peddle + 1 Awesome!
marcus_keong + 10 + 5 Great Info!
mvnaidu88 + 10 + 3 Awesome!
srsakib + 10 + 3 Awesome!

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03:19, Sep-13-2018 | From PC
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Great work dude. Hope we'll get more wonderful and helpful tips in future.
Don' forget to mention me in your reply!

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 Author| 05:00, Sep-13-2018 | From APP
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srsakib replied at 2018-9-12 19:19
Great work dude. Hope we'll get more wonderful and helpful tips in future.

Thanks @srsakib

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mitch002 replied at 2018-9-12 22:59
Good Job

@mitch002 , thanks Bro!!!

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20:18, Sep-14-2018 | From Redmi Note 5
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New Product Or No ?

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dwisupartama replied at 2018-9-14 12:18
New Product Or No ?

Hi @dwisupartama ,

Xiaowa is the latest product. This article is an overview with information about Roborock.

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Rohit_J replied at 2018-9-14 12:22
Nice share

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