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[Q & A] Factory reset a Mi Band 2?

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13:25, Jun-26-2016 | From PC
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Go to reply no.
my Mi Band 2 would not record my sleep data. I unpaired the Mi Band and uninstalled the Mi Fit app on my android phone. I reinstalled the Mi Fit app on my phone but could not log in. I tried to recover my password, but I kept getting a message that my account did not exist. I tried my email address, mobile phone number, and Google Voice number but kept getting the same message. I created a new account and was finally able to log in to the app. I entered my personal information, but when I tried to pair my phone the app said Band is paired by other person. Ask them to unpair it and try again” which is impossible to do since I had already unpaired it.

Does anyone know how to factory reset a Mi Band 2?






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20:47, Jul-23-2016 | From PC
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Hi,
     Sorry for the late reply !
     As per the Security Norms, a Mi Band can only be paired with one and only one Mi Account at a particular time.
     Therefore there is no way that you would be able to pair your Mi Band with any other account while it's already paired with one.

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13:05, Oct-01-2016 | From APP
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anyone in the forum has this sorted out, mind to share, i hv just used my mi band 2 for just slightly over 1 month, and now the mi fit app says it's already paired with another account, contacted Customer service but they couldn't help, asked to refer to seller, no wonder xiaomi products are cheap cuz it comes with a lousy server which could not delete account and wasting much of the customer's precious time which involves much opportunity costs, at the end of the day, think this mi band 2 is even costlier than fitbit/garmin....anyway after these experiences, i have told myself NEVER EVER to buy xiaomi products anymore no matter how 'grand' or ' cheap' is their product...their 'cheap' comes with a hefty future costs....perhaps we should start BOYCOTT XIAOMI PRODUCTS campaign....

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Firefox07 agreed  01:25, Jan-13-2017

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03:31, Nov-05-2016 | From PC
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Hello everyone,

Try this app. Solve for some people

https://play.google.com/store/apps/details?id=com.mc.fixitformiband2

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23:05, Oct-24-2016 | From PC
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I have fixed mi band 2.
20161021_203452.jpg
20161021_204522.jpg

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01:59, Aug-30-2016 | From PC
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This thread is «answered»????

Can anyone tell wheres the answer????

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02:03, Aug-03-2016 | From PC
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Issue fixed,

normally I log on wirh my account name, then I lost password, resetted it, and then i logged on with new password and account name, it didn't work

Then I resetted password again and logged on with telephone number...

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16:48, Jun-27-2016 | From PC
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I have the same issue , now I cant use my band at all .. :(

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17:11, Jun-27-2016 | From PC
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Be sure the Band is charged. First go to Settings > Apps, and 'Force Stop' 'Bluetooth Share' process. Also, 'Clear Data' for the same. Restart your phone. The Mi App should be removed from the blueooth: Settings->Bluetooth-> Settings on MI->FORGET

Then try to connect your device to the USB (via your PC) and when the leds starts blinking try to connect **directly** from your phone to the band.

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17:26, Jun-27-2016 | From PC
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sorry, did not work, still get the error code as seen in the picture attached.
Screenshot_2016-06-27-10-45-08.png

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01:24, Jun-28-2016 | From PC
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I have the same issue

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15:37, Jun-30-2016 | From PC
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no official support in the forum? any no email answers ...

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17:01, Jun-30-2016 | Via mobile
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put the band in refrigerator

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17:23, Jun-30-2016 | From PC
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same issue here, waiting for solution

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03:12, Jul-01-2016 | Via mobile
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Same problem,  I tried to put band into refrigerator for 48h but nothing

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21:50, Jul-01-2016 | Via mobile
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Hi! I've got the same Problem. App says that the band is already connected by an other person. Is there a Bluetooth command that can reset the band? Thanks for your help.

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