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[Bugs & Known Issues] Fingerprint settings not available on redmi note 5 pro

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16:56, Jun-10-2018 | From PC
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This post was edited by Elji at 16:56, Jun-10-2018

Hello,

My FP scanner stops working after an update to 9.5.13.0. Settings no longer available.

Troubleshooting done:
1. Reboot - no go
2. Hardreset/Factory reset - no go

Attached Screenshots

Hope this is not a hardware issue. please help
Screenshot_2018-06-08-12-15-33-993_com.android.settings.png
Screenshot_2018-06-08-12-15-46-475_com.android.settings.png
Screenshot_2018-06-08-12-15-33-993_com.android.settings.png
Screenshot_2018-06-08-12-15-46-475_com.android.settings.png
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22:28, Jun-10-2018 | From PC
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hey mate try to flash via fastboot method may be it could help the issue.. http://en.miui.com/thread-2797542-1-1.html

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14:24, Jun-11-2018 | From PC
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Please post a screenshot of your about phone. Thanks

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 Author| 19:53, Jun-11-2018 | From Redmi Note 5
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here is the about phone.
Screenshot_2018-06-11-19-51-49-960_com.android.settings.png


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 Author| 19:57, Jun-11-2018 | From Redmi Note 5
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hi alexis, I have thought about fastboot method but the page is down for a few days now and cant even find an older fastboot file.

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 Author| 19:58, Jun-11-2018 | From Redmi Note 5
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alexisonza07 replied at 2018-6-10 22:28
hey mate try to flash via fastboot method may be it could help the issue.. http://en.miui.com/threa ...

hi alexis, I have thought about fastboot method but the page is down for a few days now and cant even find an older fastboot file.

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 Author| 19:59, Jun-11-2018 | From Redmi Note 5
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lexie13 replied at 2018-6-11 14:24
Please post a screenshot of your about phone. Thanks

here is the about phone.

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22:10, Jun-12-2018 | From PC
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Elji replied at 2018-6-11 17:58
hi alexis, I have thought about fastboot method but the page is down for a few days now and cant e ...

you mean you will downgrade your miui version to older one?

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22:20, Jun-12-2018 | From PC
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This post was edited by alexisonza07 at 20:22, Jun-12-2018
Elji replied at 2018-6-11 17:58
hi alexis, I have thought about fastboot method but the page is down for a few days now and cant e ...

Hey Elji here is the working link of fastboot file:

Version 9.5.6.0 -> http://bigota.d.miui.com/V9.5.6. ... obal_1250b49761.tgz

Version 9.5.13.0 -> http://bigota.d.miui.com/V9.5.13 ... obal_41cb3c163d.tgz

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 Author| 04:10, Jun-14-2018 | From Redmi Note 5
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alexisonza07 replied at 2018-6-10 22:28
hey mate try to flash via fastboot method may be it could help the issue.. http://en.miui.com/threa ...

awesome will download it later

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