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[Others] Proximity Sensor Problem

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23696 36 |
16:52, Apr-30-2016 | From PC
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Go to reply no.
After updating mi5 to 7.2.13.0 proximity sensor is not working properly. After receiving call when i take the phone away from ear screen still is black. Any solution?
Screenshot_2016-04-30-14-44-10_com.android.settings.png
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Mi 5MIUI Fan From MyanmarDie-hard MIUI Fan

00:45, May-31-2016 | Via mobile
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I have same problem,haven't found any solutions.

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16:35, Jun-07-2016 | From PC
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I have the same issue in my Mi5. The screen does not power on after the call, I need to use physical button .This does not happen always. There is not pattern as to when this will happen.
I tried to calibrate the sensor also. But still the issue remains.

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17:36, Jun-07-2016 | From PC
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The screen turn off when i put the phone near my ears but it doesnt wake up automatically when i remove the phone.
Mi5 64 gb white Version: V7.3.5.0.MAAMIDD (MIUI7). This does not happen always. There is not pattern as to when this will happen.
I tried to calibrate the sensor. I reboot the phone. Turn on/off "Call recording automatically". Turn on/off "prevent pocket dials". I haven't put any screen protectors on my phone.  Still the issue remains.

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03:43, Jun-11-2016 | From PC
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I also have a sensor is not working properly.
V7.3.10
Phone Mi5 64 gb black

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08:58, Jun-11-2016 | Via mobile
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same issue .. mi5 32gb white with china stable rom 7.3.10.0

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20:14, Jun-18-2016 | From PC
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On firmware for developers is working correctly. Version: 6.5.30 (miui7)

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20:41, Jun-18-2016 | From PC
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I haved the same problem before, for me the solution was dial *#*#6484#*#* tap in proximity sensor and calibrate it again, give it a try!
P.D. Sorry for my bad english

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20:44, Jun-18-2016 | From PC
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Calibration doesn't help.

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 Author| 01:28, Aug-03-2016 | From PC
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Malnu replied at 2016-5-31 00:45
I have same problem,haven't found any solutions.

After removing the screen protector from the screen problem is resolved.
Problem occurs when the screen protector covers slightly the proximity sensor.

[img]Remove the screen protector and clean the proximity sensor.[/img]

Hopefully problem will be resolved.

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