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[Q & A] REDMI NOTE 5 LCD BEND

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19:59, May-29-2018 | From Mi 3
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Go to reply no.
May i know redmi note 5 lcd bend need to pay for repair ? Cuz i just bought it on 23/5/2018 , then 26/5/2018 i  realized that the redmi note 5 tat i bought is bend already without any hitting or damage .I bought it at One Utama Mi Store.  Then 27/5/2018 they ask me to go lowyat mi service centre to do the report and check the problem . The staff at service centre say have to wait 3 days to get the report . Then today they say the phone that i buy is out of warranty because of lcd bend and have to pay RM320.00 for repair it . But the staff at mi store say there is one year warranty for the phone .
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20:38, May-29-2018 | From Redmi Note 5
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Can you give us the screenshot of your 'About my phone' on settings menu? I need some information about your device

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 Author| 20:51, May-29-2018 | From Mi 3
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danivideda replied at 2018-5-29 20:38
Can you give us the screenshot of your 'About my phone' on settings menu? I need some information ab ...

My phone already send to the service centre . Tomorrow will go and take it 😂

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21:08, May-29-2018 | From PC
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It is a physical damage and won't be covered under warranty.

It happens when you put in tight pant and it bends

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 Author| 21:35, May-29-2018 | From Mi 3
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Muz_paray replied at 2018-5-29 21:08
It is a physical damage and won't be covered under warranty.

It happens when you put in tight pant  ...

No , i didnt put in tight pant for once .

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 Author| 21:36, May-29-2018 | From Mi 3
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Muz_paray replied at 2018-5-29 21:08
It is a physical damage and won't be covered under warranty.

It happens when you put in tight pant  ...

I only put on the table after i finish use it. Then after 3 days become like this

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 Author| 14:45, May-30-2018 | From Mi 3
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danivideda replied at 2018-5-29 20:38
Can you give us the screenshot of your 'About my phone' on settings menu? I need some information ab ...

IMG_-1749593289.jpg

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06:04, Jul-29-2018 | From PC
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This is not your problem. Many more users are facing this same issue. Read this article and you'll get to know everything about this defect.
https://www.troied.com/internet/ ... o-my-phone-is-bent/

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12:30, Dec-23-2018 | From Redmi Note 5
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Muz_paray replied at 2018-5-29 21:08
It is a physical damage and won't be covered under warranty.

It happens when you put in tight pant  ...

All RN5Pro have some degree of this defect. To check keep your mobile on a glass surface with screen down. Now take a paper and push it between device and glass surface on side profile. On corners it will push the mobile away , on middle space it will not.
Redmi 1S, Redmi Note 3 (32GB), Redmi Note 3(16GB)

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