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[FAQ] Frequently Asked Questions about the MIUI Bugs Subforum

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00:31, Nov-27-2015 | From PC
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Go to reply no.
This post was edited by Veerasuri at 16:28, Jun-23-2017

158.jpg

Greetings MUIers,
I would like to thank the users who is helping us by reporting the bugs in the bugs subforum. Some of you may want to post a bug thread in the bugs subforum. You may have some/more query about posting rules, stamps, confirming bug(s) and etc. Here I've framed some questions and answers to clarify your doubts. If you have different query about posting the bug(s) then ask it in the form of reply. I'll try to answer it if possible.
⇒How can I find whether it is bug or not?
Answer:
If your device acts strange or stopped working, first post about the issue in the corresponding device Q&A section. Discuss with other users. If the issue is faced by everyone then it is bug. If the issue is unique in your device alone then its problem in the device or something have to be changed.

⇒If the bug is reported for another device or miui version or rom version, can I report it?
Answer:
The post which is reported earlier or first will be considered as original post. If you are facing the same issue but the device/miui version/rom version is different, select the "Confirm" button and mention about the device model, miui version, rom version and etc in the reply of that thread. No need to create another thread for the same issue. If you want to add any other point in the thread, you can provide in the form of reply.

⇒Why my bugs are stamped as answered?
Answer:
Answered stamp will be given for various reason. Refer the below reason,
-If its not a bug
-If the solution is provided
Also depends on the situation the thread will be stamped as "Answered"

⇒Where can I find solution for the bugs?
Answer:
If it is bug then the issue will be solved by the updates. In certain situation some experienced users in our forum will create threads for temporary fix. Other than that the issue will be fixed by developer team.

⇒How can I communicate with official miui developers?
Answer:
Till you personally knew the developers, you can't communicate with the developers directly. You can convey your message to Mod(s)/Admin(s) , that will be delivered to the related developer team (only if it is valid).

⇒If my bug is closed without further reply or intimation, what should I do?
Answer:
All the bugs will be closed with the reply of the user(s)/mod(s)/admin(s) . If the thread is closed without any reply, you can contact the particular person who closed the thread. He/she will explain the reason, if you are not satisfied with his/her explanation then you can contact Admin(s) for that. The further action will be taken based on the investigation.

⇒What does the different stamps mean?
Answer:
The respective stamps will be added based on the thread and its entity.

Different stamps and reasons:
More info needed:

When the given information is less or lacking then it will be stamped as More infor needed
Under Discussion:

The thread will be stamped as Understand Discussion, when the users discussing about the issue and when the several users confirms the issue.
Answered:

When the bug is answered properly, it will be stamped as Answered
Duplicate:

If the issue is reported by someone already then it will be stamped as Duplicate.
Rejected:

The thread will be stamped as Rejected for the following reasons
-If the thread is posted by the Beta Team member without following the defined rules
-If the thread is posted in Non-English language
-If the thread is posted without any content
Irrelevant:

If the thread is not related with the bugs sub forum such as Suggestions, Feedback and other queries related threads will be stamped as Irrelevant.
In Review:

If the issue is not confirmed as ROM bug or if the issue is yet to be confirmed by others then it will be stamped as In Review
Solved:

The thread will be stamped as Solved, when the users mentioned/replies/marked as solved
Submitted:
11.png

When the bug is submitted or forwarded to the concerned developers team then it will be stamped as Submitted
Working on it:

When the issue is noted by mods or admins to solve it by themselves but hasn't passed to the developers then it will be stamped as Working on it
Fixed:

When the issue/bug is solved after the update then it will be stamped as Fixed
No user response:

The thread will be stamped as No user response, when there is no response from the thread author/owner. This stamp will be added after 10 days of inactive or no response from the user.

Refer the below link for the detailed information.
http://en.miui.com/thread-65410-1-1.html

⇒How do I know the status of fixing the bug I reported?
Answer:
Once the bug is solved/fixed the thread will be stamped as "Fixed". When the thread is stamped the user who created the thread, replied in that thread and confirmed in that thread will get notified about the status.

⇒When will the reported bugs get rectified?
Answer:
Based on the bugs it will be solved. If the source/reason of the issue is identified then the team will work on the related issue. It may fixed immediately or will take time to solve the issue. No span time for the bug fixes.
Refer the below link for further
http://en.miui.com/thread-65730-1-1.html

⇒When should I report the bugs?
Answer:
Use search option and check whether it is reported or not. When searching try different keywords to get exact result. If its not posted already then post about the issue in the related Q&A section. Discuss with other user(s). Once it is confirmed as bug then post about that in the bugs subforum.

⇒What are the necessary information should I provide when reporting bugs?
Answer:
Based on the bugs you have to provide the below informations.
-Title:
Screenshot_2015-11-27-14-24-39_com.UCMobile.intl_1448615257956.jpg

Choose the title based on the issue. It should match with the issue.
-Device model:
Screenshot_2015-11-27-14-25-07_com.UCMobile.intl_1448615219603.jpg

We have MI and Redmi series. Both the series are different so check the device model in "About phone" settings and choose the device model based on that.
-Miui and rom version:
Screenshot_2015-11-27-14-25-38_com.UCMobile.intl_1448615193179.jpg
Screenshot_2015-11-27-14-25-17_com.UCMobile.intl_1448615206616.jpg

Based on the miui version choose the rom version. You can find this in the same "About phone" settings.
-Country:
Screenshot_2015-11-27-14-25-53_com.UCMobile.intl_1448615177809.jpg

Choose your exact country from the list.
-Description:
Screenshot_2015-11-27-14-26-38_com.UCMobile.intl_1448615166935.jpg

Explain about the issue with all necessary details. The description should be easy to understand.
-Steps to reproduce:
Screenshot_2015-11-27-15-02-03_com.UCMobile.intl_1448616742321.jpg

Explain the steps that how can identify the issue. If its in settings mention the path.
For example: If the bug is Chinese character in manage apps' battery usage
↠Settings>Additional settings>Battery&Performance>Manage apps' battery usage
Like that mention the exact steps.
-Reproduce rate
Screenshot_2015-11-27-14-27-47_com.UCMobile.intl_1448615133089.jpg

Based on the accuracy or frequency of the bug choose the percentage rate.
-Screenshot:
Screenshot_2015-11-27-15-06-02_com.UCMobile.intl_1448617026302.jpg

If the bug is related with visual like translation issue, improper alignment and etc. Attach the related screenshot of the bug
-Bug log:
Screenshot_2015-11-27-14-31-25_com.UCMobile.intl_1448615101438.jpg

If the bug is related with apps not working, device is unresponsive and some other related issues then generate the bug log and attach it.
-Text Editor:
Screenshot_2015-11-27-14-34-08_com.UCMobile.intl_1448615086116.jpg

If you have any other details or images to add then use this box. Its not mandatory field so if you don't have any extra point then ignore it.

Refer the below links for the detailed information.
http://en.miui.com/thread-62321-1-1.html
http://en.miui.com/thread-118665-1-1.html

⇒If I'm using leaked ROM, Am I allowed to post bugs?
Answer:
You can post bugs but the official support may not be provided all the time. If it is first we will assist you and you will be informed that not to use leaked ROMs. If you did not listen then we can't assist you at certain point. Its strongly not recommended to use leaked ROMs because it may have serious bugs/issues. Those ROMs are released for only testing purpose. We have separate team to test the ROMs. If you are really interested in testing the rom builds and evaluating bugs then you can join in the beta team.

Refer the below links for previously posted FAQ'S in the bugs subforum.

[VOL-1] FAQ.
http://en.miui.com/thread-138205-1-1.html

[VOL-2] FAQ.
http://en.miui.com/thread-151803-1-1.html

[VOL-3] FAQ.
http://en.miui.com/thread-174011-1-1.html


[VOL-4] FAQ.
http://en.miui.com/thread-186701-1-1.html


Regards,
Veerasuri
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18:03, May-06-2016 | From PC
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Mindfreak.Amit replied at 2016-5-2 18:18
Please tell me from where to download the ROM for Marshmallow for MI3,

any one

Its not officially out yet, when released officially you can find it in downloads section of the forum

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18:02, May-06-2016 | From PC
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Thanks for the guidelines!!

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22:53, Nov-27-2015 | From PC
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thanks for sharing

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00:25, Nov-28-2015 | From PC
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Thanks for the share
Sometimes it is the people no-one imagines anything of, who does the things that no-one can imagine.

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00:33, Nov-28-2015 | From PC
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Awesome thread. It will help users a lot.
Hail MIUI
Use Reply option to notify me of your reply.

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00:38, Nov-28-2015 | From PC
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Fabulous F & Q Compilation there

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20:08, Nov-28-2015 | From PC
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Great FAQ  thread !
Please use Reply button or do @Manwex so I can get a notification and reply faster.

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22:08, Nov-28-2015 | From PC
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Thanks for the share.

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00:52, Nov-29-2015 | From PC
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Thanks for sharing

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11:51, Nov-29-2015 | Via mobile
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Thank you

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05:07, Nov-30-2015 | Via mobile
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it help,thank

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