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[Others] my phone lock by unknown mi account

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89 3 |
05:32, Dec-08-2017 | From PC
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Go to reply no.
hello i got problem with my mi max 64gb im update to miui9 but after update done it had been registered with an unknown mi account & unknown phone number ,so i cant active my phone can u help me "THIS DEVICE IS ASSOCIATED WITH EXISTING MI ACCOUNT ID (243***605)"
i buy it from dhgate.com but now the seller is gone
i can ask to the seller
pls help me unlock number to custumer service is 2U630F123872

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08:36, Dec-08-2017 | From PC
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Contact Mi Support Indonesia:
http://www.mi.com/en/support/contact/


You need to give some informations and proofs that the device is belong to yours such as phone type, photo purchasing invoice and photo the phone box with imei.
http://en.miui.com/thread-424945-1-1.html


Or bring your device to Service Centre that written in your warranty card.

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 Author| 10:03, Dec-08-2017 | From PC
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helo mod thx for the answer im already email it but not respon :( or should im post here?

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Redmi Note 4X
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7.11.16
Online time
490 Hours
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Mi Yi CameraMi Power Bank 10000MAH Unlock MedalMi BandMi HomeMi HeadphonesMijia Story TellerXiaomi 7th AnniversaryFlashholicMIUI 8I Love MIUIFantastic!MarshmallowMIUI 2016Awesome!Redmi Note 3Redmi Note 4Mi 4c4 Million Forum MembersRedmi ProRedmi Note 4XRedmi 3MIUI 92100K Forum MembersMIUI Marathon Medal1900K Forum MembersMIUI Weekly PollMIUI World TourPokemon Master MedalHappy New YearThanksgiving DayMIUI 2017Rooster Year of 2017MIUI Lucky FridayRocket to FutureMIUI Forum App1 Million Forum App InstallsI Love 2016Fan Of MIUI RussiaMerry ChristmasMIUI 7th AnniversaryMiPopAlpaca Mi Bunny I Love Mi Bunny25 Million StrongMIUI FollowerMi Lover MedalForum Contest LoverMIUI FB FollowerDie-hard MIUI FanDebate MasterInbox ZeroMi Story TellerAndroid GuruMIUI ExpertMIUI Medals CollectorStar Of TechnologyScroll Of WisdomAndroid ElfTechnology GuruUpdates Lover

22:44, Dec-08-2017 | From PC
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1682467267 replied at 2017-12-8 09:03
helo mod thx for the answer im already email it but not respon :( or should im post here?

There's no need to post here, only Mi Support that can help you.
How many days you have sent your email? Sometimes it will take about 3 - 10 working days.

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