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[Others] my phone lock by unknown mi account

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05:32, Dec-08-2017 | From PC
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Go to reply no.
hello i got problem with my mi max 64gb im update to miui9 but after update done it had been registered with an unknown mi account & unknown phone number ,so i cant active my phone can u help me "THIS DEVICE IS ASSOCIATED WITH EXISTING MI ACCOUNT ID (243***605)"
i buy it from dhgate.com but now the seller is gone
i can ask to the seller
pls help me unlock number to custumer service is 2U630F123872

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08:36, Dec-08-2017 | From PC
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Contact Mi Support Indonesia:
http://www.mi.com/en/support/contact/


You need to give some informations and proofs that the device is belong to yours such as phone type, photo purchasing invoice and photo the phone box with imei.
http://en.miui.com/thread-424945-1-1.html


Or bring your device to Service Centre that written in your warranty card.

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 Author| 10:03, Dec-08-2017 | From PC
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helo mod thx for the answer im already email it but not respon :( or should im post here?

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Mi BandMi Yi CameraMi Power Bank 10000MAH Mi HeadphonesUnlock MedalMijia Story TellerMi HomeXiaomi 7th AnniversaryFlashholicMarshmallowAwesome!MIUI 8MIUI 2016I Love MIUIFantastic!4 Million Forum MembersRedmi ProRedmi Note 3Mi 4cRedmi Note 4XRedmi 3Redmi Note 4Puzzle MasterMIUI 9MIUI Marathon MedalMIUI Weekly PollPokemon Master Medal1900K Forum MembersMIUI World Tour2100K Forum MembersThanksgiving DayFan Of MIUI RussiaRooster Year of 20171 Million Forum App InstallsHappy New YearMIUI 2017Merry ChristmasMIUI 7th AnniversaryI Love 2016MIUI Forum AppRocket to FutureMIUI Lucky FridayMiPopI Love Mi BunnyAlpaca Mi Bunny MIUI FB FollowerMi Lover MedalMIUI ExpertDebate Master25 Million Strong2017 Annual AwardsAndroid GuruDie-hard MIUI FanUpdates LoverStar Of TechnologyAndroid ElfTechnology GuruScroll Of WisdomMIUI Medals CollectorMIUI FollowerForum Contest LoverMi Story TellerInbox Zero

22:44, Dec-08-2017 | From PC
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1682467267 replied at 2017-12-8 09:03
helo mod thx for the answer im already email it but not respon :( or should im post here?

There's no need to post here, only Mi Support that can help you.
How many days you have sent your email? Sometimes it will take about 3 - 10 working days.

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