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[Q & A] Xiaomi Mi Vacuum Robot Wifi -Error

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16:24, Oct-17-2017 | From PC
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Hey, I got the vacuum cleaner last week , and it worked very well on manual control and app control. Now when I'm trying to connect the vacuum cleaner from the app (mihome) and the status is always offline, I have some products of Xiaomi and everyone is properly connected to the app.
I tried to read about it and i cant connect even manualy, I tried resetting the device with a reset button (factory reset). I also pressed the 2 buttons simultaneously and reset the wifi. In addition I reset my modem and router, switched on a router and tried various encryption types, change the country in mihome app to singapore and then again to mainland china, reseting the modem and the router, change channel and SSID. My neighbor's house has the same device and I can connect to it. Someone can help me?

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07:26, Nov-05-2017 | Via mobile
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Any luck

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19:05, Mar-13-2018 | Via mobile
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Same problem. Any solutions

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