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[Battery] Phone heats up to over 42°C and battery drains very fast

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2760 43 |
15:27, Oct-19-2018 | From PC
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Go to reply no.
Device
Redmi Note 4 MTK
MIUI Version
8.10.11
Reproduce rate
100%
ROM version
Global Beta ROM
Country/Region
Germany
Description
Phone heats up to over 42°C and battery drains very fast (from 100% to 20% in 4 hours, no actions, just standby after fresh restart!!)
Steps to reproduce
Just start RN4MTK with actual Global Beta ROM and wait for 20 minutes (even without logging in), phone is heated up to over 42°C and battery is down to ~70%.
Screenshot
--
Log
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This post was edited by BatBuster at 08:28, Oct-24-2018

Phone heats up to over 42°C and battery drains very fast (from 100% to 20% in 4 hours, no actions, just standby after fresh restart!!)

This happens to 4 different RN4MTK my family owns AT THE SAME TIME (over night 2 days ago) without installing any additional apps or any other software by hand.

Many other users all around the world reports the same issue for this device at the same time (this week), that cannot be coincidence! It MUST be a software issue of any kind.

So far I've solved the issue by freezing 2 Google services ("Google Play Movies 4.8.20.15" and "Google Play service...release-217163313"), but I don't know how long this will last and if this freezing produces other bugs maybe..... so it's just temporarely.


HEADS UP XIAOMI, FIX IT ASAP!!


UPDATE:


So... I've solved the problem!

Do as follows:

Setup / Installed Apps / tap on Google App / Remove updates / OK
Tap again on Google App / Messages / Disable messages (slider top right)

Repeat this procedure with Duo App.

Now open Play Store, tap on the 3 dashes in the top left, select settings and disable automatic updates.

Then restart your phone. It wont heat up in standby or usage as before and battery drain will be back to normal.

PS.: Feedback would be great ;)

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Redmi Note 4 (MTK) 3GB/64GB
Redmi Note 4x (SD) 4GB/64GB
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MIUI 10

15:31, Oct-19-2018 | From Redmi Note 5A Prime
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Factory reset your device

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 Author| 15:38, Oct-19-2018 | From PC
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Aashishbabu replied at 2018-10-19 08:31
Factory reset your device

Did this already, didn't solve the problem. As I wrote, I've freezed two Google services (my device is rooted) and problem disappeared. But I don't know if this will produce other bugs because of these services missing now.

This issue needs to be ficed in the image obviously, so XIAOMI needs to take action on the next update.

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 Author| 15:41, Oct-19-2018 | From PC
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Aashishbabu replied at 2018-10-19 08:31
Factory reset your device

...and again:

This issue occured AT THE SAME TIME on 4 different RN4MTK device we have in our family. This MUST be a bug in the image and cannot be fixed just by resetting to factory defaults or deleting any dalviks or any other caches.......

Redmi Note 4 (MTK) 3GB/64GB
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17:55, Oct-19-2018 | Via mobile
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Having the same problem, redmi note 4x. Tried to factory reset, after Google play services update, the phone heats constantly, and battery drains in few hours

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17:59, Oct-19-2018 | From PC
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Google services and applications were not updated at this time?
Perhaps this is the reason.
I have this happen after updating the playmarket.
After a reboot, everything returns to normal.
On the global firmware, Google services are built into the system, I think the problem is this.
I always said that Chinese firmware is much better than global. There are no such problems.
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18:12, Oct-19-2018 | From PC
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Same here on two Redmi Note 4, I also found out that Google Play services could be the problem, but only on Redmi Note 4 because my Redmi 5 Plus doesn't have that problem. I don't know if that have something with combination of MIUI and Google Play Services on that specific hardware or Google Play Services in general on that chipset. Would be glad if MIUI team could investigate that.

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18:21, Oct-19-2018 | From PC
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is google duo new update problem
uninstall google duo update and stop for google autoupdates

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19:06, Oct-19-2018 | From Redmi Note 4X
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Same Problem here. Cannot use the phone. It drains faster than charging.... Hope there will be a fix soon.

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19:06, Oct-19-2018 | Via mobile
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Installed Google play services beta, looks like problem solved for now. Uninstalling updates solves the problem too, but then other Google apps stop working

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