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[Bug] black thumbnail

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871 10 |
08:19, Jun-24-2018 | From Redmi Note 5A
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Go to reply no.
Is any one here have a problem with mi video black thumbnails
Here a screenshot of mine old app vs new app same files

Screenshot_2018-06-24-02-08-03-847_com.miui.video.png


Screenshot_2018-06-24-02-07-39-229_com.miui.videoplayer.png

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Mi HomeMi Band 2Mi Notebook AirMijia Story TellerMi TV 70Mi Bluetooth Canon SpeakerMijia Electric ScooterMi  BunnyMi Power Bank 10000MAH Xiaomi 6 LaunchMi Bluetooth SpeakerYeelight Bedside LampMi KeyMi Kids WatchMi BandMi Bluetooth HeadsetMijia Qi CycleMi Selfie StickMi VR HeadsetMijia Walkie TalkieUnlock MedalMagic CubeXiaomi 7th AnniversaryAnTuTuI Love MIUIAwesome!FlashholicMIUI Devices ContestFantastic!MIUI 2016MIUI 8MarshmallowRedmi 3SRedmi 4/Prime/4AMi TVRedmi Note 3Mi 4cRedmi 2Mi 5 Pro4 Million Forum MembersUEFA EURO MedalThanksgiving DayMIUI Fan From IndonesiaI Love 2016Olympics MedalPokemon Master Medal2100K Forum MembersHilal Ramadan MIUI 6th AnniversaryFan Of MIUI RussiaMid-Autumn Festival1400K Forum Members1900K Forum Members1800K Forum MembersFan Of MIUI Bangladesh1 Million Forum App InstallsDiwali 1500K Forum MembersFan Of MIUI PolandHappy DiwaliMIUI 300 WeeksMIUI Weekly PollMIUI Forum AppMIUI Fan From VietnamMIUI Marathon Medal3 Million Forum App InstallsMIUI 2017MIUI P300K Forum MembersRooster Year of 2017Super SundayPuzzle Master5 Million Forum App InstallsHappy Holi MedalSuper WednesdayMIUI Happy MedalMIUI 100 Million UsersMIUI 7th AnniversaryMerry Christmas500K Forum MembersMIUI 990000 Forum MembersMIUI Font LoverSuper Monday3500K Forum MembersMIUI Fan from TurkeyMIUI Lucky FridaySurge S1Happy Valentine's DayMIUI Drawing TalentMIUI World TourHappy New YearXiaomi 6th AnniversarySuper TuesdaySuper ThursdayRocket to Future10 Million Forum Posts3 Million Forum MembersI Love Mi BunnyMiPopAlpaca Mi Bunny Gamer Mi BunnyMIUI Beta TeamMIUI ReviewMIUI 8th AnniversaryDiscuss HereMIUI Halloween 2018Silver Super ModeratorMIUI Follower13 Million Forum MembersGold Super ModeratorMi Lover MedalOreoAndroid GuruScroll Of WisdomYouth Pledge8 Million Forum MembersMIUI FB FollowerXiaomi 8th AnniversaryQuick SurveyStar WarsMIUI Weekly Devices QuizHumor MasterMost Active MIUIerMIUI Android 4.4 KitKatMi Bunny Game Master Theme TalentPioneer of MIUI English Forum OTA FeedbackMost Popular Forum User25 Million StrongIndonesia Independence DayMIUI Twitter Follower6 Million Forum MembersMIUI Quick Discussion2017 Annual AwardsMr. DependableRingtone ExpertMIUI Halloween 2017Die-hard MIUI FanUpdates LoverDebate MasterForum Contest LoverMi TalentStar Of TechnologyRingtone Star Technology GuruMi Story TellerMaster Of TechnologyInbox ZeroMIUI ExpertApp TalentMIUI Medals CollectorApp TalentAndroid Elf7 Million Forum MembersMIUI King

10:40, Jun-24-2018 | From Mi 5
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Hi!

Try to clear cache and data of the app and see if it works or no.


Regards.
choukawaii

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 Author| 17:01, Jun-24-2018 | From Redmi Note 5A
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I did everything I know nothing happened

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 Author| 17:06, Jun-24-2018 | From Redmi Note 5A
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By the way the problem started when I bought the phone
The phone came with miui 8 with no mi video
When I update to miui 9 I noticed this

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 Author| 19:20, Jun-24-2018 | From Redmi Note 5A
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choukawaii replied at 2018-6-24 10:40
Hi!

Try to clear cache and data of the app and see if it works or no.

Yes I did that nothing new

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20:39, Jun-24-2018 | From PC
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msamurai73 replied at 2018-6-24 20:20
Yes I did that nothing new

Could you share a screenshot of your Phone Info, and please mention the Mi Video version too.

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 Author| 01:11, Jun-25-2018 | From Redmi Note 5A
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choukawaii replied at 2018-6-24 10:40
Hi!

Try to clear cache and data of the app and see if it works or no.

There is you screenshot of the info and the mi video the stock one that came with miui 9 update and the latest version of it from
Screenshot_2018-06-24-19-08-00-045_com.miui.securitycenter.png


Screenshot_2018-06-24-19-08-19-065_com.miui.securitycenter.png

Screenshot_2018-06-24-19-06-41-522_com.android.settings.png

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 Author| 00:22, Jun-28-2018 | From Redmi Note 5A
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Hi choukawaii did you forget about me?

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12:44, Jul-01-2018 | From PC
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msamurai73 replied at 2018-6-28 01:22
Hi choukawaii did you forget about me?

Hi!

I still investigating the issue since I can't reproduce the issue in my device. Kindly wait for further notice and update.


Regards.
choukawaii

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 Author| 21:23, Jul-01-2018 | From Redmi Note 5A
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choukawaii replied at 2018-7-1 12:44
Hi!

I still investigating the issue since I can't reproduce the issue in my device. Kindly wait f ...

I just figured out something I hope it will help you with something I noticed in some videos the thumbnail are the first or the second frame of the video
And the other apps capture maybe the third or fourth second frame
That's I noticed hope it helps

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